Customer Service

We in the Wholesale Customer Relations team know how important service is to you and your end customer, and
how important eircom Wholesale is in ensuring you
meet the service expectations customers have of
your brand.

That’s why we place you at the centre of everything we do and why we’re engaging in a major effort to improve the standard of customer care we provide.

It’s also why our Wholesale account and service management teams have been integrated to provide the personal service and support you need. For more detail on any of our operations please click on the links below.

Video Centre

Video Centre feature

View interviews on industry issues at our video centre

Coverage Map

Coverage map

This coverage map shows the National NGN Wholesale Ethernet and NGN Wholesale Broadband locations. You can calculate distances to any point from an exchange using our interactive calculator.

Broadband Connections

Broadband Connections on the eircom network as of December 2012

7 2 5 2 7 9

Next Generation Network

Next Generation Network(2)

Learn more about eircom's NGN programme and view an interactive map of Ireland's largest fibre backbone.