Service Delivery

The links on the right allow you to download our statistical reports on the Service Delivery performance for our Leased Lines and P.P.C. products.

We know how important service levels are to you and while we may not be exactly where we want to be, in the next two years the Group will invest €60 million to improve customer service processes, improve delivery times for providing line connections, preventative maintenance and network renewal.

Video Interview

eircom CTO Geoff Shakespeare on the eircom NGN core buildout.

In this wide-ranging interview, Geoff covers the NGN core rollout, the launch of NGN ethernet, the Fibre to the Home pilot, and what it all means for Wholesale customers.

Find out more

Coverage Map

Coverage map

This coverage map shows the National NGN Wholesale Ethernet and NGN Wholesale Broadband locations. You can calculate distances to any point from an exchange using our interactive calculator.

Broadband Connections

Broadband Connections on the eircom network as of January 2012

7 2 8 8 8 4

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